Privacy Policy

Doherty Plumbing Solutions Web Sites Privacy Policy

BL Doherty Family Trust A.C.N 107332801 incorporating Doherty Plumbing Solutions. All rights reserved. Head Office: PO Box 2174, Blackburn Sth VIC 3130 Telephone 03 9877 5775 Facsimile N/A.

Doherty Plumbing Solutions is subject to the Privacy Act 1998 (the Act).

The following sets out how Doherty Plumbing Solutions will deal with personal information related to the content and use of its web sites.

1. Collection of Information

Information Automatically Logged

Doherty Plumbing Solutions may make a record of your visit and logs any of the following information for statistical and business purposes – the user’s server address, the user’s domain name, IP address, the date and time of the visit, the pages accessed and documents downloaded, the previous site visited and the type of browser used.

Security Information
Doherty Plumbing Solutions sites have security measures in place to protect against the loss, misuse, and alteration of the information as defined in the Security Policy .

Doherty Plumbing Solutions has implemented strong encryption technology to prevent client’s and customers’ information being intercepted in transit over the Internet. Every transaction is carried out utilising SSL 3.0, RC4 with 128 bit encryption (High); RSA with 1024 bit exchange.

Cookies

A cookie is information that a Web site puts on your hard disk so that it can remember something about you at a later time. (More technically, it is information for future use that is stored by the server on the client side of a client/server communication.) It is possible to disable the accepting of cookies by your web browser, however doing so may restrict your ability to access some web pages.

Unique identifiers are also used to store information about visitor’s preferences, to enable the dynamic display of the site according to your preferences when you return.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Doherty Plumbing Solutions website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Registration Forms
If personal information is collected through our website this will be done by sufficiently secure means.
Individuals will be provided with alternative means of providing personal information to Doherty Plumbing Solutions, other than via the website.

For certain applications, our site’s registration forms require users to give contact information (like name, phone number and email address).

External Links
Some web pages contain links to other sites. Doherty Plumbing Solutions is not responsible for the privacy practices or the content of such Web sites.

2. Use of personal information

Personal information you supply on-line will be used by Doherty Plumbing Solutions in conducting the business of plumbing services. Such uses include matters related to administration, provision of services and the dissemination of information to staff and/or strategic partners.

Contact information from registration forms is used to get in touch with the visitor to a website when necessary, for example when the visitor is seeking information.

3. Disclosure of personal information

Doherty Plumbing Solutions will not disclose personal information concerning you, including your email address, to parties outside the Doherty Plumbing Solutions except in accordance with its Privacy Policy which conforms to the requirements of the Act.

4. Data Quality/Access

Doherty Plumbing Solutions will always try to maintain accurate, complete and up-to-date information. The necessary procedures are in place to facilitate amendments and verification of personal information. If you think that your personal information retained by Doherty Plumbing Solutions requires changing please contact us at 03 9877 5775.

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    Fantastic service. I called with a question about my hot water service and within 24hrs Brian had been out and fixed the problem. Great service, great turnaround times and fair pricing too.
    Emily Kermac Avatar
    Emily Kermac
    4/09/2024
    This is the second time I have used Doherty Plumbing Solutions. Their service and communication is first class. Tim and Angus were very professional. They were able to find the source of a difficult leak and make the appropriate repairs. I appreciate the quality work that they have done.
    Margaret Holdsworth Avatar
    Margaret Holdsworth
    12/30/2023
    I was very impressed with the service. From the time I made the phone call and all the costs were advised until I received a text message advising Tim would be at my place within 9 minutes. Tim was very professional and I will use your Company in future if I have any plumbing work to be done.
    Noel Harvey Avatar
    Noel Harvey
    8/23/2023
    Brian Doherty and his team provided first class service for several gas/electric requirements we had. The plumbing staff were excellent, fully capable, and very easy to work with. Most highly recommended service.
    PJB Avatar
    PJB
    9/13/2024
    George came; did my work quietly and respectfully. Noted a problem (big gaping crack in the pipe under the bench), and asked if we would like to change it. No pressure applied, and just added it to his list when I gave the go ahead. Would use this company again and again.
    Kath Edney Avatar
    Kath Edney
    3/30/2024
    Very happy with service I have received!! Problem wasn't easy to find ( leaking pipe somewhere under the house ) but I was surprised how fast Tim find the problem!!! Nothing was too much trouble for him!!! If in trouble or for any plumbing work I will use Doherty Plumbing again for sure!
    Vladek Chennek Avatar
    Vladek Chennek
    7/20/2023
    Of the many plumbing services they offer, this is the second time I've engaged them for different types of work. James has been very helpful and efficient in scheduling a time for a roof leak repair. Very pleased that the work was completed promptly. Trust that they have addressed the issues at hand.
    tjokro aminoto Avatar
    tjokro aminoto
    12/13/2024
    Great service, arrived on time and fixed our burst garden pipe quickly. Very happy with the service, would use Doherty Plumbing again.
    Anna Stewart Avatar
    Anna Stewart
    2/29/2024
    Absolute pleasure to deal with. They installed our new toilets with care. They removed and disposed of the old as well as leaving the bathrooms clean. They also returned a few days later to check their work and if we were happy with them. Very happy to refer them to others.
    Chiara Weller Avatar
    Chiara Weller
    7/20/2023
    Doherty's installed a tap in our warehouse. It was a particularly fiddly job and they delivered on time at a competitive price. Their staff were polite, professional and helpful.
    Kerrie King Avatar
    Kerrie King
    8/30/2023
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432