Help! My hot water system is leaking!

Forest Hill Hot Water System Repair

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

So, he advised the owner that the solar unit needed to be disconnected, and the hot water supply could carry on using an instantaneous gas booster unit. All water connections to the storage unit were removed and the piping was connected to the instantaneous heating system.

Everything was tested, and all was ok! The heater was now functioning perfectly relying on a gas booster unit.

Blackburn Water Heater Repair

The Doherty Plumbing Solutions office received a call from an anxious customer in Blackburn, who reported that their hot water unit had burst and they had discovered a leak in their mains water supply. Talk about a double whammy!

George and Tim from our team attended the call and quickly discovered the source of the mains water leak; and also found an electric Rheem 315L water heater’s cylinder had burst, due to a cracked old, galvanised pipe.

They got to work digging to repair the damaged water pipe supply but the job was only half done. We then supplied and installed a brand new Aquamax 390 natural gas heating unit for the customer. All required connections and insulated pipelines were securely fitted to the new unit.

A Compliance Certificate was provided to the customer on completion of the work.

The customer later called to say they were very thankful for the work done by George and Tim during a very stressful time.

Why is my hot water system leaking?

It might be confusing to not know the exact cause of a water heater leak in your household or workplace. Leaving it until late could cause long-term damage to the unit itself. This can even harm adjacent walls and flooring if the leaking water begins to accumulate.

Irrespective of the make or model of a hot water unit, leaks could develop due to various reasons, including corrosion, damaged pipework and excessive water pressure.

What to do when you detect a leak in your water heater? Read more details here.

Who fixes hot water systems in Melbourne?

When your hot water system starts to act up, and you are frustrated by the sudden inconvenience, Doherty Plumbing Solutions’ team of expert plumbers can help.

Our licensed plumbers provide complete hot water services in Melbourne’s eastern suburbs, including repairs, maintenance and replacements/installations. We ensure all the current Australian safety standards are met.

For a quick chat with our team, please contact Doherty Plumbing Solutions today.

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    Arrived at the scheduled time, completed the work professionally and in a timely manner, and to our complete satisfaction, as has always been the case in the past. Staff are always polite and skilled.
    Roger Wilson Avatar
    Roger Wilson
    10/13/2024
    The team at Doherty Plumbing provided exceptional services at very short notice to fix my hot water system. Their quote was very fair and honest quote where other plumbers were charging extortionate amounts for the same problem. They were able to fix the issue within the day and communicated very well. I highly recommend their services.
    Laura Avatar
    Laura
    11/06/2025
    Tim arrived on time and quickly and efficiently got to the work needed - snaking out a blocked storm outlet. All working now like it should and as I hoped. Great service from Doherty’s!
    Mark Coffey Avatar
    Mark Coffey
    8/12/2025
    Always reliable and responsive we have used them on multiple tasks.Matt installed a modem toilet onto a vintage drain without difficulty. I have recommended them to my friends
    John Moore Avatar
    John Moore
    7/13/2024
    I had a great experience with the team at DP when they promptly addressed my hot water piping issue. George worked efficiently, and he was friendly and professional throughout the visit. He did a thorough job and took the time to ensure everything was done correctly. I would definitely recommend their services and would not hesitate to call them again.
    Susan Lim Avatar
    Susan Lim
    12/16/2025
    Very quick response, great communication throughout and George was exceptionally courteous and helpful in finding a solution to my roof leak problem.
    Mandy Purcell Avatar
    Mandy Purcell
    9/25/2025
    I rang them early morning & they arrived on the same day. They found the leak which was under the house, fixed it promptly. The plumber was helpful & friendly, communicated well. I'll use them again.
    Elizabeth Avatar
    Elizabeth
    8/13/2024
    I have been dealing with Doherty Plumbing for some years and I find them to be professional, knowledgeable and prompt. Their costs are very competitive. They are quick and always fix the problem. They have been so competent and reliable, that I will always call them and never go anywhere else.
    Gillian Morgan Avatar
    Gillian Morgan
    2/06/2025
    The first gentleman I arranged the appointment with at Doherty Plumbing was most helpful & the attending plumber was a lovely, polite young man who arrived promptly, worked efficiently & completed the job well. Greatly appreciated.
    Denise Dixon Avatar
    Denise Dixon
    10/27/2025
    Once again it was a pleasure dealing with Doherty. Thank you to Brian for promptly organising the visit and thank you to Tim for arriving on time and clearing the blockage. Highly recommend their services.
    Sue Smith Avatar
    Sue Smith
    10/02/2025
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432