Doherty Plumbing Solutions CovidSafe Update – June 2022

While continuing to provide regular and emergency commercial and residential plumbing assistance in Melbourne’s Eastern suburbs, Doherty Plumbing Solutions is committed to the safety and wellbeing of our valued customers and the wider community.

Please note the information below for an overview of our COVIDSafe plumbing practices being deployed as per the current parameters, to minimise the risk of exposure.

This information is subject to change, according to the latest advice from the Victorian Government’s Department of Health and Human Services (DHHS) surrounding the dynamic COVID-19 scenario.

Making a Booking

Customers booking an appointment with us will be screened via a series of questions, to ensure they have not been exposed to COVID-19.

If you have developed COVID-19-like symptoms after booking an appointment, please advise the DPS office immediately so that the booking can be rescheduled.

Where possible, job supplies and materials will be arranged for delivery via contactless pick-up.

If you wish to know more about our procedures, please contact our friendly team at info@dohertyplumbingsolutions.com.au or call us: 03 9877 5775 or 0417 577 432.

For the latest Government directives, please visit the following DHHS links:
https://www.coronavirus.vic.gov.au/
https://www.dhhs.vic.gov.au/covid-19-chief-health-officer-update

DPS plumbers conducting work on-site

Due to working in proximity to other people and the likelihood of coming in contact with potentially contaminated surfaces, our plumbers are taking steps while on-site to reduce the risks of exposure.

Our plumbers will provide customers with a courtesy text message before arrival, to further remind them to notify the office immediately if they are experiencing any COVID-19 concerns. Their bookings can be rescheduled.

All DPS plumbers have been advised on the current COVIDSafe procedures to follow while they are working on-site, to ensure their and our customers’ safety. This includes, but is not limited to, the following:

  • Using appropriate Personal Protective Equipment (PPE) gear such as gloves, face masks, and safety glasses.
  • Wearing a disposable face mask when attending aged care facilities or being unable to physically distance on an internal job. Face masks are not required during outside jobs.
  • Washing hands with soap and water (where available) or using hand sanitizers (containing 70% alcohol).
  • Proper cleaning of plumbing equipment before and after completing the service.
  • Maintaining physical distancing of 1.5m and avoiding handshakes / physical contacts.
  • Cleaning their mobile devices, car steering wheels and door handles regularly throughout the day with disinfectant wipes.
  • Please note that our plumbers might request that no-one else be present in the same room whilst they are working on an indoor plumbing issue. This is to ensure social distancing is maintained.

We thank our customers and staff for their patience and cooperation during these times, as we continue to deliver our professional, safe, clean and reliable plumbing services across Melbourne’s East.

Stay safe everyone!

Contact the friendly team at Doherty Plumbing Solutions today.

Enquiry

Please include any relevant images you may have of work required.
Drop files here or
Accepted file types: jpg, jpeg, png, Max. file size: 4 MB, Max. files: 3.
    This field is for validation purposes and should be left unchanged.
    James scheduled the job and confirmed the appointment time within hours and George fitted our toilet which involved significant modifications to the floor as well as inlet/outlet positioning. He was punctual,obliging and professional. I highly recommend Doherty to anyone requiring plumbing services. In addition the fee was competitive and reasonable. Thank you guys,you will be our go-to for future jobs.
    Gerald Galatis Avatar
    Gerald Galatis
    12/30/2023
    Doherty Plumbing is a reliable, quick responding, well priced plumbing service. George was on time, friendly and did a great job. Highly recommended
    Darryl Symes Avatar
    Darryl Symes
    11/30/2023
    I was very impressed with the service. From the time I made the phone call and all the costs were advised until I received a text message advising Tim would be at my place within 9 minutes. Tim was very professional and I will use your Company in future if I have any plumbing work to be done.
    Noel Harvey Avatar
    Noel Harvey
    8/23/2023
    Fantastic service. I called with a question about my hot water service and within 24hrs Brian had been out and fixed the problem. Great service, great turnaround times and fair pricing too.
    Emily Kermac Avatar
    Emily Kermac
    4/09/2024
    Guys arrived on time ..they were very clear as to what our job required and in no time fixed our issue..I would highly recommend Doherty Plumbing!
    Janet halley Avatar
    Janet halley
    2/29/2024
    Brian Doherty and his team provided first class service for several gas/electric requirements we had. The plumbing staff were excellent, fully capable, and very easy to work with. Most highly recommended service.
    PJB Avatar
    PJB
    9/13/2024
    George came; did my work quietly and respectfully. Noted a problem (big gaping crack in the pipe under the bench), and asked if we would like to change it. No pressure applied, and just added it to his list when I gave the go ahead. Would use this company again and again.
    Kath Edney Avatar
    Kath Edney
    3/30/2024
    Came same day as I called to fix broken tap that couldn’t be turned off (had to turn water off at mains to stop flooding). Third time I’ve used them within 12 months for different issues. Very helpful, professional staff and reasonable pricing. Highly recommended.
    Garry & Wendy Grinsted Avatar
    Garry & Wendy Grinsted
    4/23/2024
    Of the many plumbing services they offer, this is the second time I've engaged them for different types of work. James has been very helpful and efficient in scheduling a time for a roof leak repair. Very pleased that the work was completed promptly. Trust that they have addressed the issues at hand.
    tjokro aminoto Avatar
    tjokro aminoto
    12/13/2024
    Call Doherty Plumbing after our hot water service stopped working. Arrived within specified timeframe and in the same day. Contacted us to let us know they were on the way. Fixed this issue on good time and clearly explained what was done. Excellent service from start to finish. Felt very comfortable with them. Well done. Highly recommend.
    Tas Kotsandis Avatar
    Tas Kotsandis
    6/20/2023
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432