Why Do You Need a Water Softener?

A water softener system installed in your household or workplace in Melbourne can significantly enhance the water quality for your regular usage.

What is “hard water”?

Does washing laundry require comparatively more quantities of detergents? Are limescale/crusty sediment deposits becoming visible in your plumbing fixtures and appliances? Are clothes looking dull in colour after a wash? These can indicate the water quality is ‘hard’.

‘Hard water’ refers to water that has high mineral concentration, primarily compounds of magnesium and calcium. The levels of water’s hardness can be measured in milligram per litre (mg/L) or parts per million (ppm), which gauges how much-dissolved solids (Total Dissolved Solids or TDS) exist in it.

A study by the Cooperative Research Centre for Contamination Assessment and Remediation of the Environment (CRC CARE), University of South Australia, noted that ideally the optimum range of TDS in water should not exceed 500 ppm (as per Australian Drinking Water Guidelines).

Water with 0–60 ppm as calcium carbonate is classified as ‘soft’; 61–120 ppm as moderately ‘hard’; 121–180 ppm as ‘hard’; and more than 180 ppm as ‘very hard’.

To accurately know the quality of water in your premises, take help from licensed plumbing professionals, such as Doherty Plumbing Solutions.

Water softener – how does it work?

A water softener primarily aims to reduce the mineral content in the water that increases its hardness. This mechanism replaces the magnesium and calcium concentrations in the water with sodium or potassium, i.e., exchanges these ions, thereby improving water quality.

The softeners come with in-built resin beads through which this exchange occurs. These need to be regularly cleaned, so that the beads can continue performing efficiently.

How is a water softener different from a water filter?

While a water softener reduces the amount of minerals in the water, water filtration helps tackle the presence of contaminants in it, such as bacteria, rust sediments, etc. A softener treats the water chemically. Filters utilise physical barriers to improve water quality.

Therefore, a water softener and a water filter can be installed simultaneously in your Melbourne residence or workplace, as per personal requirements and preferences.

Benefits of using a water softener

  • Using a water softener helps to reduce the build-up of mineral deposits on bathroom/kitchen fixtures, inside pipelines, and appliances. This increases their longevity, thanks to less damage, thereby saving on repair bills.
  • Mineral deposits make the pipework narrower, requiring more pressure for water to flow. Besides, more soap/detergents would be needed to shower/wash fabric as hard water has lesser capacity to form adequate lather. Installing a water softener can lead to savings on energy bills and resources.
  • Better for the health. Softer water moisturises the skin better, unlike hard water that increases chances of dry and irritable skin. Some people also find consuming softer drinking water a better option.
  • Cleaner, brighter and more breathable clothes. Lesser mineral concentrations in the water will reduce deposits on the textile materials and allow the detergent to attack any stains more effectively. This will also do away with stiffness of the fabric resulting from deposits.

Where do I get help with information about water quality in Melbourne?

Water quality in metro Melbourne is quite good, meaning there is not always a pressing need to install a water softener. However, in some areas of regional Melbourne, this can become a possibility, if the water quality is found to be hard.

For more information on water in your region, please visit these links:
Melbourne Water – https://www.melbournewater.com.au

Environment, Land, Water and Panning (Victorian Government) – https://www.water.vic.gov.au/water-reporting/water-in-your-region

To have a chat with the team about your plumbing-related issues, please contact us:

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    Quick and efficient. The work was done as quoted and unlike many tradies they turned up when they said they would. Very happy with there work.
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    Tony G
    12/13/2024
    Came same day as I called to fix broken tap that couldn’t be turned off (had to turn water off at mains to stop flooding). Third time I’ve used them within 12 months for different issues. Very helpful, professional staff and reasonable pricing. Highly recommended.
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    Garry & Wendy Grinsted
    4/23/2024
    Super quick diagnosis and service from the crew at Doherty’s Plumbing. The plumber who attended was really friendly and helpful. Highly recommend 😉
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    10/21/2025
    Always reliable and responsive we have used them on multiple tasks.Matt installed a modem toilet onto a vintage drain without difficulty. I have recommended them to my friends
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    John Moore
    7/13/2024
    I had a great experience with the team at DP when they promptly addressed my hot water piping issue. George worked efficiently, and he was friendly and professional throughout the visit. He did a thorough job and took the time to ensure everything was done correctly. I would definitely recommend their services and would not hesitate to call them again.
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    12/16/2025
    I have been using Doherty Plumbing Solutions for a few years now and I have always found them to be great value and relieable.
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    9/08/2025
    Arrived at the scheduled time, completed the work professionally and in a timely manner, and to our complete satisfaction, as has always been the case in the past. Staff are always polite and skilled.
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    10/13/2024
    Doherty plumbing work was excellent. Very responsive, arrived on time and fixed the issue quickly. Brian and his crew kept me informed at every step and I could not be happier with the end result.
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    1/13/2025
    I have been dealing with Doherty Plumbing for some years and I find them to be professional, knowledgeable and prompt. Their costs are very competitive. They are quick and always fix the problem. They have been so competent and reliable, that I will always call them and never go anywhere else.
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    2/06/2025
    Great experience - notified me when they were coming and knew exactly how to fix a difficult problem in lightning time.
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    4/23/2024
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432