Why Do You Need a Water Softener?

A water softener system installed in your household or workplace in Melbourne can significantly enhance the water quality for your regular usage.

What is “hard water”?

Does washing laundry require comparatively more quantities of detergents? Are limescale/crusty sediment deposits becoming visible in your plumbing fixtures and appliances? Are clothes looking dull in colour after a wash? These can indicate the water quality is ‘hard’.

‘Hard water’ refers to water that has high mineral concentration, primarily compounds of magnesium and calcium. The levels of water’s hardness can be measured in milligram per litre (mg/L) or parts per million (ppm), which gauges how much-dissolved solids (Total Dissolved Solids or TDS) exist in it.

A study by the Cooperative Research Centre for Contamination Assessment and Remediation of the Environment (CRC CARE), University of South Australia, noted that ideally the optimum range of TDS in water should not exceed 500 ppm (as per Australian Drinking Water Guidelines).

Water with 0–60 ppm as calcium carbonate is classified as ‘soft’; 61–120 ppm as moderately ‘hard’; 121–180 ppm as ‘hard’; and more than 180 ppm as ‘very hard’.

To accurately know the quality of water in your premises, take help from licensed plumbing professionals, such as Doherty Plumbing Solutions.

Water softener – how does it work?

A water softener primarily aims to reduce the mineral content in the water that increases its hardness. This mechanism replaces the magnesium and calcium concentrations in the water with sodium or potassium, i.e., exchanges these ions, thereby improving water quality.

The softeners come with in-built resin beads through which this exchange occurs. These need to be regularly cleaned, so that the beads can continue performing efficiently.

How is a water softener different from a water filter?

While a water softener reduces the amount of minerals in the water, water filtration helps tackle the presence of contaminants in it, such as bacteria, rust sediments, etc. A softener treats the water chemically. Filters utilise physical barriers to improve water quality.

Therefore, a water softener and a water filter can be installed simultaneously in your Melbourne residence or workplace, as per personal requirements and preferences.

Benefits of using a water softener

  • Using a water softener helps to reduce the build-up of mineral deposits on bathroom/kitchen fixtures, inside pipelines, and appliances. This increases their longevity, thanks to less damage, thereby saving on repair bills.
  • Mineral deposits make the pipework narrower, requiring more pressure for water to flow. Besides, more soap/detergents would be needed to shower/wash fabric as hard water has lesser capacity to form adequate lather. Installing a water softener can lead to savings on energy bills and resources.
  • Better for the health. Softer water moisturises the skin better, unlike hard water that increases chances of dry and irritable skin. Some people also find consuming softer drinking water a better option.
  • Cleaner, brighter and more breathable clothes. Lesser mineral concentrations in the water will reduce deposits on the textile materials and allow the detergent to attack any stains more effectively. This will also do away with stiffness of the fabric resulting from deposits.

Where do I get help with information about water quality in Melbourne?

Water quality in metro Melbourne is quite good, meaning there is not always a pressing need to install a water softener. However, in some areas of regional Melbourne, this can become a possibility, if the water quality is found to be hard.

For more information on water in your region, please visit these links:
Melbourne Water – https://www.melbournewater.com.au

Environment, Land, Water and Panning (Victorian Government) – https://www.water.vic.gov.au/water-reporting/water-in-your-region

To have a chat with the team about your plumbing-related issues, please contact us:

24/7 | Request a Call Back

Please include any relevant images you may have of work required.
Drop files here or
Accepted file types: jpg, jpeg, png, Max. file size: 4 MB, Max. files: 3.
    This field is for validation purposes and should be left unchanged.

    Responsive, reasonably priced and pleasant to deal with. Have used several times in the past and will continue to do so.
    Fiona Walliss Avatar
    Fiona Walliss
    9/13/2024
    Very quick response, great communication throughout and George was exceptionally courteous and helpful in finding a solution to my roof leak problem.
    Mandy Purcell Avatar
    Mandy Purcell
    9/25/2025
    The first gentleman I arranged the appointment with at Doherty Plumbing was most helpful & the attending plumber was a lovely, polite young man who arrived promptly, worked efficiently & completed the job well. Greatly appreciated.
    Denise Dixon Avatar
    Denise Dixon
    10/27/2025
    Doherty Plumbing have been our plumbers at Paris Financial for many years. They are reliable, respective of our team and reasonably priced. I highly recommend them
    Patrick Mannix Avatar
    Patrick Mannix
    9/30/2025
    James was professional and knowledgeable. He explained my shower leaking issues as I was not able to attend myself. The plumbing work was completed promptly. And I was advised next steps with Tiler to make water proof. Very helpful and would definitely recommend to my family & friends.
    Fay Avatar
    Fay
    11/21/2025
    I had a great experience with the team at DP when they promptly addressed my hot water piping issue. George worked efficiently, and he was friendly and professional throughout the visit. He did a thorough job and took the time to ensure everything was done correctly. I would definitely recommend their services and would not hesitate to call them again.
    Susan Lim Avatar
    Susan Lim
    12/16/2025
    I had an incredible experience with George from Doherty Plumbing. He was punctual, reliable and sorted out my leaking roof. Trustworthy and experienced. Would definitely recommend this small business if you are looking for excellent skills.
    Natalie King Avatar
    Natalie King
    11/03/2025
    I rang them early morning & they arrived on the same day. They found the leak which was under the house, fixed it promptly. The plumber was helpful & friendly, communicated well. I'll use them again.
    Elizabeth Avatar
    Elizabeth
    8/13/2024
    Brian Doherty and his team provided first class service for several gas/electric requirements we had. The plumbing staff were excellent, fully capable, and very easy to work with. Most highly recommended service.
    PJB Avatar
    PJB
    9/13/2024
    Arrived at the scheduled time, completed the work professionally and in a timely manner, and to our complete satisfaction, as has always been the case in the past. Staff are always polite and skilled.
    Roger Wilson Avatar
    Roger Wilson
    10/13/2024
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432