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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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Why is My Hot Water System Leaking?

It might be baffling to not know the exact cause of a water heater leak in your household or workplace. If you suspect a hot water system leak, you should contact Doherty Plumbing Solutions for assistance!

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    I had a great experience with the team at DP when they promptly addressed my hot water piping issue. George worked efficiently, and he was friendly and professional throughout the visit. He did a thorough job and took the time to ensure everything was done correctly. I would definitely recommend their services and would not hesitate to call them again.
    Susan Lim Avatar
    Susan Lim
    12/16/2025
    Responsive, reasonably priced and pleasant to deal with. Have used several times in the past and will continue to do so.
    Fiona Walliss Avatar
    Fiona Walliss
    9/13/2024
    Brian Doherty and his team provided first class service for several gas/electric requirements we had. The plumbing staff were excellent, fully capable, and very easy to work with. Most highly recommended service.
    PJB Avatar
    PJB
    9/13/2024
    I rang them early morning & they arrived on the same day. They found the leak which was under the house, fixed it promptly. The plumber was helpful & friendly, communicated well. I'll use them again.
    Elizabeth Avatar
    Elizabeth
    8/13/2024
    Prompt responses, competitive pricing and jobs completed in a timely manner. Would recommend and will use again for other jobs.
    Greg Wood Avatar
    Greg Wood
    10/01/2025
    Arrived at the scheduled time, completed the work professionally and in a timely manner, and to our complete satisfaction, as has always been the case in the past. Staff are always polite and skilled.
    Roger Wilson Avatar
    Roger Wilson
    10/13/2024
    The first gentleman I arranged the appointment with at Doherty Plumbing was most helpful & the attending plumber was a lovely, polite young man who arrived promptly, worked efficiently & completed the job well. Greatly appreciated.
    Denise Dixon Avatar
    Denise Dixon
    10/27/2025
    I had an incredible experience with George from Doherty Plumbing. He was punctual, reliable and sorted out my leaking roof. Trustworthy and experienced. Would definitely recommend this small business if you are looking for excellent skills.
    Natalie King Avatar
    Natalie King
    11/03/2025
    Of the many plumbing services they offer, this is the second time I've engaged them for different types of work. James has been very helpful and efficient in scheduling a time for a roof leak repair. Very pleased that the work was completed promptly. Trust that they have addressed the issues at hand.
    tjokro aminoto Avatar
    tjokro aminoto
    12/13/2024
    Once again it was a pleasure dealing with Doherty. Thank you to Brian for promptly organising the visit and thank you to Tim for arriving on time and clearing the blockage. Highly recommend their services.
    Sue Smith Avatar
    Sue Smith
    10/02/2025
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432