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Guide to Lighting the Pilot Light on a Hot Water Heater

A customer at Surrey Hills contacted our office to report that their hot water unit pilot light was going out every two to three days. George was on the scene promptly, and inspected the Aquamax unit.
As the water heater was almost 20-years-old, it was time for a replacement. George advised customer on replacement options, to find the best possible model based on their requirement.

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How to Remove and Prevent Limescale

The prospect of dealing with limescale in your Melbourne premises can be daunting. However, regular cleaning and reduction in moisture can dramatically help to prevent limescale from developing in bathroom and kitchen fixtures.

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Help! My hot water system is leaking!

Our master plumber Brian was at the scene promptly, after a customer in Forest Hill reported their solar hot water unit was leaking. On closer inspection, Brian found that the old Cromagen unit’s storage tank had burst due to rust, and was leaking water from the tank connection.

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    George came; did my work quietly and respectfully. Noted a problem (big gaping crack in the pipe under the bench), and asked if we would like to change it. No pressure applied, and just added it to his list when I gave the go ahead. Would use this company again and again.
    Kath Edney Avatar
    Kath Edney
    3/30/2024
    Great experience - notified me when they were coming and knew exactly how to fix a difficult problem in lightning time.
    The Crack Avatar
    The Crack
    4/23/2024
    Arrived at the scheduled time, completed the work professionally and in a timely manner, and to our complete satisfaction, as has always been the case in the past. Staff are always polite and skilled.
    Roger Wilson Avatar
    Roger Wilson
    10/13/2024
    Came same day as I called to fix broken tap that couldn’t be turned off (had to turn water off at mains to stop flooding). Third time I’ve used them within 12 months for different issues. Very helpful, professional staff and reasonable pricing. Highly recommended.
    Garry & Wendy Grinsted Avatar
    Garry & Wendy Grinsted
    4/23/2024
    This is the second time I have used Doherty Plumbing Solutions. Their service and communication is first class. Tim and Angus were very professional. They were able to find the source of a difficult leak and make the appropriate repairs. I appreciate the quality work that they have done.
    Margaret Holdsworth Avatar
    Margaret Holdsworth
    12/30/2023
    I have been dealing with Doherty Plumbing for some years and I find them to be professional, knowledgeable and prompt. Their costs are very competitive. They are quick and always fix the problem. They have been so competent and reliable, that I will always call them and never go anywhere else.
    Gillian Morgan Avatar
    Gillian Morgan
    2/06/2025
    Guys arrived on time ..they were very clear as to what our job required and in no time fixed our issue..I would highly recommend Doherty Plumbing!
    Janet halley Avatar
    Janet halley
    2/29/2024
    Responsive, reasonably priced and pleasant to deal with. Have used several times in the past and will continue to do so.
    Fiona Walliss Avatar
    Fiona Walliss
    9/13/2024
    Communication pre visit was excellent. Yarra Valley water representative said that the problem was on our property and that you should have fixed it. We’re unsure about that and pleased that it was fixed promptly.
    Jane Woodman Avatar
    Jane Woodman
    1/13/2025
    Doherty plumbing work was excellent. Very responsive, arrived on time and fixed the issue quickly. Brian and his crew kept me informed at every step and I could not be happier with the end result.
    Anne-Marie Cook Avatar
    Anne-Marie Cook
    1/13/2025
    For reliable plumbing services, call 03 9877 5775 or 0417 577 432